FAQ

Timbertecture – Frequant Asked Questions.

1. General Questions

What is Timbertecture?
Timbertecture provides production-ready joinery documentation using Mozaik software, delivering build-ready working drawings for cabinetmakers, designers, architects, builders, and homeowners.

Where do you operate?
Digital drafting services are available Australia-wide. On-site measurements are offered in the Melbourne area only.

Who is your service suitable for?

  • Cabinetmakers & joinery shops

  • Designers & architects

  • Builders

  • Owner-builders & homeowners


2. Products & Services

What’s included in a drafting project?

  • Fully dimensioned Mozaik working drawings

  • Manufacturing-ready joinery layouts

  • Client presentation drawings

  • Standard joinery details

  • One round of minor revisions

  • PDF issue ready for manufacture & installation

Do you supply cabinetry or materials?
No. Timbertecture provides drafting only, not products, materials, or building certification.

Do you provide engineering or building certification?
No. Engineering or building approvals must be obtained separately.


3. Project Assessment & Quote Deposit

What is the Project Assessment & Quote Deposit?
A low-cost deposit to review your project scope, drawings, and requirements. You’ll receive a fixed-price quote for full Mozaik working drawings.

Is the deposit refundable?
Non-refundable after assessment, but fully credited toward your final project if you proceed.

What do I receive after the assessment?

  • Detailed project review

  • Clarification of joinery complexity

  • Fixed-price quote

  • Advice on documentation approach


4. Project Requirements

What information do I need to provide?

  • Sketches, Pictures, Architectural or design plans, anything that will help your vision.

  • Appliance specifications (if applicable)

  • Joinery requirements (materials, finishes, style)

  • Site measurements and photos (or request Melbourne site measure)

Can you work from incomplete plans or sketches?
Yes, but the more complete the plans, the more accurate the quote and final drawings.


5. Delivery & Turnaround

How are drawings delivered?
All drawings are digital via email or shared folder.

How long does drafting take?

  • Small projects: 5–7 business days

  • Medium/Large: 7–10 business days

  • Express turnaround available on request

When does turnaround start?
Once all required information has been received.


6. Pricing

How is pricing calculated?
Based on project scope, complexity, and number of items.

  • Small: up to 30 items

  • Medium: 30–50 items

  • Large: 50+ items

When is the final price confirmed?
After reviewing your project scope, a fixed quote is provided before drafting begins.

Do you offer ongoing support?
Yes. Monthly retainer packages are available for Cabinetmakers, Joinery shops, Builders and Designers needing regular drafting capacity.


7. Revisions & Approval

How many revisions are included?
One round of minor revisions is included. Additional revisions can be arranged.

Please ensure you approve and comfortable with the drawings before going into manufacture?


8. Site Measurement

Do you offer site measurement?
Yes. Available in the Melbourne area to ensure accurate build-ready plans.

Is it mandatory?
No, but recommended for large or complex projects.


9. Support & Contact

How do I get started?

  1. Place an order for assessment deposit or full drafting project online

  2. Provide plans and project details

  3. Receive a quote (if deposit) or commence drafting

Who can I contact for questions?
📩 Email: info@timbertecture.com.au
Or use the Shopify contact form.

Get Started Today ✅